Ultimately, the success of our practice is not limited by the economy, competition, or any other external factor. It thrives (or simply just survives) on our ability to hire, train, and retain an excellent staff. With an exceptional staff, we are able to consistently deliver an outstanding patient e...

In Key PEOPLE Principle #1, we discovered that:

Successful practices with great teams hire and retain “good heads” & “good hearts”, not necessarily just “good hands”.  And that great leaders recognize that hiring the right TYPE of person is more important than getting the best SKILLED person.  

In...

In Key PEOPLE Principle #1, we discovered that:

Successful practices with great teams hire and retain “good heads” & “good hearts”, not necessarily just “good hands”.  And that great team leaders recognize that hiring the right TYPE of person is more important than getting the best SKILLED person. ...

What DO successful practices do to get the right people on their team and get the wrong people off their team?   

There are probably as many approaches to finding good employees as there are practices.  Most of us have come up with a way to hire, fire, and review our staff through some form of tria...